by Tim
(Crossvile, TN)
Ask Kate: Why you must get a mortgage rate lock in writing
Kate, I applied for a mortgage refi on April 3rd. On April 11th, I was ok'd and given a rate of 4.5%. On April 16th, I received an email from the broker stating that his office had moved and he was going on vacation for a week.
On May 1st, I received an email stating my appraisal was sufficient for the loan amount.
When I heard nothing on May 18th, I sent an email to the broker for a status since he had previously stated we would close in late May. He responded that his office was swamped and that they had not even begun working on my loan. He instructed me to make my June payment and settlement would occur in June.
He wrote, "Don’t worry your loan and lock are good."
Then on June 8th, he sends an email to apparently all his clients stating rates had gone haywired and he is putting all loans on hold to await lower rates. I emailed him that I was locked and he replied that he did not lock my loan because he felt confident rates would not change. Now he is refusing to honor the locked rate.
Who do I need to contact to get him to honor the rate? He is a broker with a national bank. Any helpful suggestions would be appreciated.


Lock Mortgage Rates To Avoid Hidden Fees | Kate's Mortgage Rate Lock Guarantee | Nitty Gritty Mortgage Interest Rate Lock | Mortgage Broker Fees - Get 'Em In Writing, Writing, Writing | Yield Spread Premium - Say What? | Questions To Ask BEFORE You Lock
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